PRIVACY POLICY

Last Updated: 28/02/2025

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At Vergenerd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

 

1. Corporate Information

This website (Vergenerd.com) is owned and operated by Vergenerd LTD ("we," "us," or "our"), registered in the United Kingdom. For any privacy-related inquiries, you can contact us at:

📧 Email: info@vergenerd.com

 

2. Data Collection & Usage

We collect and process personal data to enhance our services, process orders, and improve user experience.

 

2.1 What Data We Collect

• Personal Information: Name, email address, shipping/billing address, phone number.

• Payment Information: Payment details are processed securely by third-party payment providers and are not stored on our servers.

• Order & Transaction Data: Purchase history, order details, and delivery information.

• Technical Data: IP address, browser type, device information, and cookies (see Section 5).

• Communication Data: Messages or inquiries sent via our contact forms or customer support channels.

 

2.2 How We Use Your Data

We use collected data for the following purposes:
✔ Order Processing & Delivery: To fulfill your purchases and provide updates on your orders.
✔ Customer Support: To respond to inquiries, complaints, or refund requests.
✔ Marketing & Promotions: To send newsletters, promotions, or product updates (with your consent).
✔ Website Analytics & Improvement: To enhance website functionality and user experience.
✔ Legal Compliance & Fraud Prevention: To comply with regulations and protect against fraudulent activities.

 

3. Data Sharing & Third-Party Services

We do not sell or rent your personal data. However, in certain cases, we may share your data with:

• Shipping Providers (e.g., DHL, FedEx, Royal Mail) to fulfill orders and track deliveries.

• Payment Processors (e.g., PayPal, Mastercard, Visa) to securely process transactions.

• Legal Authorities if required by law to comply with legal obligations or prevent fraud.

All third-party service providers process your data in compliance with applicable data protection laws.

 

4. Your Rights & Data Control

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

🔹 Right to Access: Request a copy of the personal data we hold about you.
🔹 Right to Correction: Request corrections if your data is inaccurate or incomplete.
🔹 Right to Deletion (Right to Be Forgotten): Request deletion of your data under certain conditions.
🔹 Right to Restrict Processing: Request limitations on how we use your data.
🔹 Right to Object: Opt-out of certain data processing activities, such as direct marketing.
🔹 Right to Data Portability: Request your data in a transferable format.

To exercise these rights, contact us at info@vergenerd.com with proof of identity. We will respond within 30 days.

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

 

5.1 What Are Cookies?

Cookies are small text files stored on your device to track website activity and preferences.

 

5.2 Types of Cookies We Use

✅ Essential Cookies: Required for website functionality (e.g., shopping cart, login).
✅ Performance Cookies: Help us analyze website traffic and improve functionality.
✅ Marketing Cookies: Used for personalized advertising and promotional offers.

 

5.3 Managing Cookies

You can manage or disable cookies via your browser settings. However, disabling cookies may affect website functionality.

 

6. Data Security Measures

We take security seriously and implement industry-standard measures to protect your personal data.

✔ SSL Encryption: All transactions and sensitive data transmissions are encrypted.
✔ Secure Payment Processing: We use trusted third-party payment processors for all transactions.
✔ Restricted Access: Only authorized personnel can access your personal data.
✔ Regular Security Audits: We routinely check our systems for vulnerabilities.

Despite these measures, no online platform is 100% secure. Users should take necessary precautions, such as using strong passwords and keeping login details confidential.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer if required for legal, tax, or security reasons. Once no longer needed, your data will be securely deleted or anonymized.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or process personal data from minors. If we become aware of such data being collected, we will delete it immediately.

 

9. External Links & Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal data.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email. Your continued use of our website constitutes acceptance of any modifications.

 

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: info@vergenerd.com
⏳ Response Time: We aim to respond within 12 hours.